Frequently Asked Questions (FAQ)

How long does shipping take?

Our standard shipping typically takes approximately 15 business days after your order has been processed.

If Express Shipping is available at checkout, estimated delivery is 3–5 business days.

When will my order be processed?

Orders are typically processed within 1–5 business days before they are shipped.

How can I track my order?

Once your order has shipped, you will receive a tracking number by email so you can monitor your package's delivery status.

Do you accept returns or exchanges?

No. All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Can I get a refund?

No. Rare Kickz Club does not offer refunds unless required by applicable law.

What happens after my order ships?

Once your order has been shipped and tracking information has been provided, delivery is handled by the shipping carrier. If you experience delivery issues, please contact the shipping carrier first. If you need additional assistance, you can also reach out to us.

What payment methods do you accept?

We accept the payment methods displayed at checkout, including major credit/debit cards and other secure payment options supported by Shopify.

Do you ship internationally?

International shipping availability depends on your location. Shipping options will be displayed during checkout if available.

Can I change or cancel my order?

Orders begin processing quickly, so we cannot guarantee changes or cancellations after an order has been placed.

How can I contact Rare Kickz Club?

If you have any questions or need assistance, please contact us at:

Email: rarekickzclub@gmail.com

We aim to respond to all inquiries as soon as possible.